Guide recorder
The Chrome extension and the macOS and Windows desktop app take a screenshot at every click, with optional voice narration, and save the guide straight to your help center.
Help center, guides, answers.
Build a branded help center in up to 25 languages. Record step-by-step guides with the Chrome extension or the Mac and Windows desktop app, polish them in a rich editor, and let AI answer customer questions from your own articles.
25
Languages
4
Help center themes
4
Team roles
API
REST API + webhooks
Most help centers feel like a static site nobody updates. Support makes writing the easy part: record a workflow once and it becomes a step-by-step guide with screenshots, ready to publish.
Capabilities
A help center the team actually maintains.
Capture, writing, publishing and search in one workspace.
AI writing help
AI turns recorded clicks and narration into written steps, and drafts excerpts and SEO titles. Upload a meeting recording and it drafts FAQ articles for you to review.
Rich editor
Headings, tables, images, links, YouTube and video embeds, plus file attachments. Version history and scheduled publishing are built in.
Search with AI answers
Meaning-based search across your published articles, with an AI answer that cites the articles it used. Answers can be switched off per help center.
25 languages
Keep a translation of each article per language, with AI translation to get started. The public help center interface is localized too.
Your brand, your domain
Four themes, your logo, colors, font and custom CSS. Serve the help center on your own domain with built-in verification.
Access and team roles
Make a help center public, private or password protected, and control search engine indexing. Invite teammates as owner, admin, editor or viewer.
Help widget and contact form
Add one script tag to any site for a floating help button with article search. The contact form logs each request and emails your team.
Analytics and feedback
Views over time, top articles, popular and failed searches, and helpful or not ratings with comments on each article.
How it works
Record, refine, publish.
1
Record
Start the Chrome extension or desktop app and click through the workflow. Every click becomes a step with a screenshot.
2
Refine
Let AI write up the steps, then edit in the rich editor. Add translations, attachments and SEO details. Save as a draft.
3
Publish
Publish now or schedule it. Customers find it through search, AI answers or the help widget on your site.
Live example
Try it right here.
Live
Open in new tab Built for
Anyone with customers who ask questions.
SaaS support
A branded help center on your own domain, with AI answers and a contact form for what the articles don't cover.
Onboarding
Step-by-step guides with screenshots for new users, recorded straight from your product.
Internal knowledge bases
Private or password-protected help centers for your team. Search and structure like a real CMS.
Multilingual support
One help center, up to 25 languages, with AI translation to speed things up.
Software training
The desktop app records guides from any Mac or Windows application, not just the browser.
Product docs
Tables, video, attachments and categories for structured documentation your team keeps current.
Help that's actually helpful.
Record guides, publish articles and let AI answer, all in one help center.